Tracking gives you visibility into where the shipment is and what the current status means. It helps reduce uncertainty and improves planning.
What you need to know
Use the tracking number or your account dashboard.
Watch for major milestones like pickup, customs, transit, and delivery.
Keep your contact details current for alerts.
Use support if the status looks stalled for too long.
Common questions
Why has my tracking not changed?
What does in transit mean?
When should I contact support?
Next step
Check tracking regularly and compare the latest update with the delivery estimate.