Shipment statuses help you understand what stage the package is in. Each status tells you whether the item is being collected, moving, cleared, or delivered.
What you need to know
Statuses usually move in a clear sequence from booking to delivery.
Customs and transit delays can create temporary holds.
Exception statuses usually require attention from the sender or recipient.
A delivery status should include proof or confirmation when completed.
Common questions
What does customs hold mean?
How long does out for delivery last?
What should I do if the shipment is marked delayed?
Next step
If a status looks unusual, check the latest update and contact support with the tracking number.