Changes are easiest before pickup. Once the shipment is moving, edits become limited and cancellation may no longer be possible.
What you need to know
Check the shipment status before requesting changes.
Address edits are usually easiest before pickup.
Cancellation rules depend on how far the shipment has moved.
Some changes can create extra fees or longer processing time.
Common questions
Can I cancel after pickup?
Can I change the delivery address later?
Will I get a refund if I cancel?
Next step
If you need to edit a booking, act early and contact support as soon as possible.