Refunds depend on the shipment stage and the reason for the request. Cancellations, delays, damage, and loss can all follow different rules.
What you need to know
Early cancellation usually has the best refund outcome.
Some charges may be non-refundable after pickup or dispatch.
Claims often need supporting evidence like photos or invoices.
Processing time can vary by payment method and case type.
Common questions
How long does a refund take?
Can I get store credit instead of a refund?
What evidence is needed for a claim?
Next step
Submit refund requests early and include all relevant shipment details.